Rune/Artifact Reappraisal Error Notice
89558
2026-02-25 12:13
Notice Page
Content
Greetings from Com2uS.
First of all, we apologize for the inconvenience caused.
We have identified an issue where the pop-up for selecting desired sub properties does not appear when reappraising a Rune or Artifact under certain conditions, resulting in an immediate change in sub properties.
This issue is a side effect caused by the new Repeat Reappraisal and Repeat Conversion features introduced in the latest update.
We have temporarily disabled these features through an emergency patch applied on Feb. 25, 2:00 AM PST.
The disabled features will be available again as soon as possible in the upcoming v9.1.5 update. We kindly ask for your understanding.
If you have experienced any inconvenience due to this issue, please contact Customer Support, and we will do our best to assist you as quickly as possible.
You can submit an inquiry via [Profile at the top left > 1:1 Inquiry > Contact us] or the link below.
* Customer Support 1:1 Inquiry: https://customer.withhive.com/com2us/ask/313
We sincerely apologize for the inconvenience caused and will do our best to provide a more attentive service.
Thank you.