Apple In-App Purchase Price Error and Fix Notice (iOS Only)
92093
2026-06-01 18:27
Notice Page
Content
Greetings from Com2uS.
First, we sincerely apologize for the confusion and inconvenience caused by the Apple App Store in-app purchase price error.
An issue occurred where prices were not displayed correctly for the packages you purchased out of trust in our service.
As a result, Summoners in certain regions experienced the inconvenience of purchasing packages at higher prices than normal between May 31, 11:44 PM and Jun. 1, 7:34 AM PDT.
As this matter is directly related to paid purchases, we should have verified everything with utmost care and thoroughness.
We apologize once again for failing to provide a stable service.
The issue was identified as an error that occurred during our internal coding process.
The fix has now been completed, and packages are displaying their normal prices and can be purchased correctly.
For Summoners who purchased packages from the Apple App Store at a higher price during the affected time, we will compensate the price difference in the form of [Diamonds], which can be used in-game as an equivalent to cash.
Please read below for more info.
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■ Target
Summoners who purchased packages at a higher price than normal from the Apple App Store between May 31, 11:44 PM and Jun. 1, 7:34 AM PDT
■ Compensation
The price difference between the original cost and the increased amount will be provided in [Diamonds], which can be used in-game as an equivalent to cash.
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※ The compensation will be sent sequentially to the Inboxes of eligible Summoners. We ask for your kind understanding as this process may take some time.
If you require further verification or have individual inquiries regarding this matter, please contact Com2uS Customer Support, and we will assist you as quickly as possible after reviewing your case.
[Com2uS Customer Support 1:1 Inquiry]
We deeply apologize for failing to provide a more stable service environment,
and for causing inconvenience and concern during the payment process.
We will do our best to provide a more careful and attentive service moving forward.
Thank you.