[Important Notice] End of Service Notice
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2026-09-07 03:52
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End of Service Notice
We would like to express our heartfelt gratitude to everyone who has enjoyed playing RENT A HERO Z.
We have worked hard to bring you the best possible gaming experience. However, after careful consideration, we have made the difficult decision that we are no longer able to continue the service. To everyone who has supported and stayed with us throughout this journey, we sincerely apologize for having to share this news.
The service will be terminated on Wednesday, September 30, at 4:00 UTC
Please review the details below regarding the service termination and refunds.
■ Patch Notes Regarding Service Termination
The following changes will take effect starting September 7 at 04:00 UTC
In-game purchases for paid currency and paid items will no longer be available.
- New downloads from the Store will be disabled.
※Please note that discontinuing new downloads may take some time to apply, depending on each store's processing. We appreciate your understanding.
■ Refund of Unused Paid Currency
If you wish to request a refund for unused paid in-game currency, please contact us via the customer support link below. contact.rentaheroz.nxtgame.net
■ Handling of Personal Information
Following the termination of service, your personal information will be responsibly and securely destroyed in accordance with applicable laws and our Privacy Policy.
■ Other Inquiries
Should you have any questions or concerns, please do not hesitate to reach out through the "Contact Us" feature within the game.
■ Important Information
- Customer support for inquiries and refund requests will remain active until September 30 at 04:00 UTC.
- Submission Deadline:If you have any inquiries or need to submit a refund request, please make sure to submit them before the deadline (September 30, 4:00 UTC)
Alongside this notice, the following changes will be made to certain in-game features and the app stores. We appreciate your understanding.
- New downloads will be discontinued on the Apple / Google app stores
- Purchases of paid items will be discontinued
- The payment method for certain paid items will be changed to GORD
Please refer to a separate update notice for details on the patch contents.
We know there may have been moments where we fell short of your expectations, but we are deeply grateful to every single player who chose to spend their time with RENT A HERO Z. On behalf of the entire team, thank you from the bottom of our hearts.
We are truly sorry that things must end this way, and we are so thankful for the warmth and support you have shown us until the very end. We will carry the memory of this journey with us, and we hope to meet you again someday with an even better experience to offer.
Thank you, once again, for your long-standing support.
Team RENT A HERO Z